Privacy Policy

I. Information Collection

1. Registration Information: When you register an account on this Site, we may collect basic information such as your name, email address, mobile phone number, password, etc. This information is only used to create and manage your account and provide you with a personalized service experience. We will adopt strict encryption measures to ensure the secure storage and transmission of this information.
2. Browsing Information: We will automatically collect your browsing history on this Site, such as the pages you visit, the browsing time, the links you click, etc. However, we will anonymize and aggregate this data so that it cannot be directly associated with your personal identity. It is only used to understand the trends of interests and preferences of the user group to optimize the website content and improve the overall user experience, and your personal browsing behavior will not be used alone for commercial purposes or disclosed to third parties.
3. Search Information: If you use the search function of this Site, we will collect your search keywords, but also anonymize them to provide more accurate search results and relevant recommendations. At the same time, we will ensure that your search history will not be used for any targeted advertising or other privacy-invasive behaviors.
4. Transaction Information: When you conduct shopping or other transactions on this Site, we will collect necessary information such as your order information, shipping address, payment information, etc. This information is only used to complete the transaction process and provide after-sales services. Moreover, we will adopt industry-leading security technologies, such as SSL encryption, to protect your transaction data from being stolen or tampered with. After the transaction is completed, we will store this information strictly confidentially and only access and use it when necessary to meet legal and compliance requirements such as financial audits or resolving transaction disputes.
5. Other Information: During your interaction with this Site, such as the feedback you submit and questionnaire responses, we will clearly inform you of the purpose and use of collecting this information and will only use this information within the scope of your consent. We will not share it with other unrelated third parties unless otherwise required by laws and regulations.

II. Information Use

1. Service Provision: We strictly adhere to the principle of minimum necessity in using your personal information and only use it to provide and improve the services of this Site, such as processing orders, shipping, providing customer support, personalized recommendations, etc. When making personalized recommendations, we will use advanced algorithms and data desensitization techniques.
2. Communication: We may use your email address or mobile phone number to communicate with you, but only to send you important information related to your account and transactions, such as order status updates, transaction confirmations, after-sales service notifications, etc. We will ensure the security and confidentiality of these communication contents and will not use your contact information for any marketing activities or other irrelevant purposes without your explicit consent.
3. Data Analysis: We will conduct strict anonymization and aggregated analysis of the collected personal information to understand the overall trends of user behavior and preferences, evaluate the website performance and service quality, and thus better meet user needs and improve our services. However, during the entire analysis process, we will ensure that no data can be traced back to specific individual users to protect your privacy.
4. Security: We will use your personal information to ensure the security and stability of the website, such as monitoring and preventing fraud, malicious attacks and other illegal acts. But we will implement strict access control and encryption of this information, only authorize specific security team members to access this information when necessary, and record and audit all security operations in detail to ensure that your personal information is not misused.

III. Information Disclosure

1. Third-Party Service Providers: In order to ensure that we can provide you with high-quality services, we may disclose your personal information to carefully selected and reviewed third-party service providers, such as payment institutions, logistics partners, etc. But we will sign strict confidentiality agreements with these third parties, clearly stipulating that they can only use your personal information within the necessary scope and must adopt security measures as strict as ours to protect this information and not use it for any other purposes. At the same time, we will continuously monitor and audit the information processing behavior of third parties to ensure that they comply with the agreements and legal requirements.
2. Legal Requirements: Under the requirements of laws, regulations, judicial procedures or government departments, we may disclose your personal information. But we will carefully review and evaluate the relevant requirements before disclosure to ensure that the disclosure behavior is legal and compliant. And we will do our best to protect your privacy. For example, within the scope permitted by law, we will request confidential treatment of the disclosed information or only provide the necessary minimum information.
3. Merger and Acquisition: If a merger, acquisition or other reorganization occurs on this Site, we will conduct a strict security assessment of your personal information in advance and take necessary measures to ensure the security and confidentiality of your personal information. Before transferring your personal information to the new owner or controller, we will notify you in advance and ensure that the new recipient agrees to abide by all the terms and conditions of this Privacy Policy. Or, if necessary, we will ask you to reconfirm your consent to the processing of your personal information.

IV. Information Protection

1. Security Measures: We have adopted multi-level security measures to protect your personal information, including but not limited to advanced encryption technologies, such as AES and RSA encryption algorithms, to encrypt the storage and transmission of all your sensitive information; implement strict access control mechanisms, only authorized employees can access your personal information, and we will record and audit all employees’ access behaviors in detail; conduct regular data backups and store the backup data in a secure geographical location to prevent data loss or damage; at the same time, we will continuously pay attention to and apply the latest security technologies and vulnerability repair measures, and upgrade our systems and software in a timely manner to resist various potential security threats.
2. Confidentiality Obligations: We have conducted comprehensive and in-depth confidentiality training for all employees and third-party service providers to make them fully understand the importance and legal responsibilities of protecting user privacy. We require them to strictly abide by confidentiality obligations and not disclose your personal information. Any behavior that violates confidentiality obligations will be subject to severe internal disciplinary actions, including but not limited to dismissal and legal prosecution. We will actively take measures to prevent information leakage incidents and, in the event of a leakage incident, immediately activate the emergency response plan, notify the affected users in a timely manner, and take all necessary measures to reduce losses and prevent further leakage.
3. User Responsibility: You also have an important responsibility to protect the security of your personal information, such as properly safeguarding your account password, changing it regularly, and adopting a strong password policy; not casually disclosing personal information, especially in an insecure network environment or on an untrusted third-party platform; avoiding logging into your account on public or shared devices and logging out in a time manner after use; being cautious about emails and links from unknown sources and avoiding clicking malicious links or downloading suspicious attachments to prevent the leakage of your personal information.

V. User Rights

1. Access and Correction: You have the right to access and correct your personal information at any time. You can log in to your account and easily make modifications on the personal information page. If you encounter any problems during the access or correction process or you think there is inaccurate information in your personal information, you can contact our customer service team at any time, and we will quickly assist you in completing the operation to ensure that your personal information always accurately reflects your actual situation.
2. Deletion: In certain specific circumstances, you have the right to request us to delete your personal information, such as when your account has been cancelled or you no longer use the services of this Site. We will initiate the deletion process immediately after receiving your deletion request and, in accordance with the requirements of laws and regulations, completely delete your personal information within a reasonable time to ensure that this information cannot be recovered or reused. At the same time, we will confirm the completion of the deletion operation with you to give you peace of mind.
3. Withdrawal of Consent: If you have previously consented to our collection and use of your personal information, you have the right to withdraw your consent at any time. However, please note that withdrawing consent may affect your use of certain services on this Site. For example, the personalized recommendation function may not work properly, but we will respect your decision and ensure that we no longer process any information based on the information for which you have withdrawn consent. At the same time, we will explain to you the possible impacts of withdrawing consent so that you can make an informed decision.

VI. Protection of Minors

VII. Privacy Policy Update

VIII. Contact Us

• Email: [service@kebarro.com]